Customer Interaction Center for Contact Centers
What this video to find out how you can turn your customer service into a competitive weapon.
An inside look at a powerful solution that incorporates presence management, chat, drag & drop conferencing, email, screen pops, supervisory tools and more – all from one desktop interface.
A peek into the world of a supervisor using the Interaction Center platform managing multiple agents across multiple queues.
iPad Supervisor Demonstration
See how iPad Edition gives supervisors greater mobility in the contact center, allowing them to make faster, more effective decisions.